Whether it is ECDIS chart updates, ship performance data, an e-mailed photo of a failed engine component or a phone call to a crew member’s family ashore, movement of information in commercial fleets is as important now as it always has been. What has changed is the increased bandwidth needed to support modern communications.
VSAT is being widely adopted by commercial fleet owners for its high performance and predictable, fixed monthly costs. Personnel afloat can stay in touch with charterers, owners, brokers, agents and suppliers just as if they were ashore. Automated systems can send real-time performance data via the VSAT and experts ashore can provide remote support, reducing downtime and service visit costs.
Crew welfare is enhanced with low cost telephone calls, e-mail and internet access without impacting on essential communications. Crew are more likely to stay aboard during short port visits.